Actor + Event first
Who did what, when. The same foundation customer.io built on, sized for SMEs.
Turn the customers you already have into your biggest growth channel.
AI-native commercial engagement for startups and SMEs.


The commercial engagement platform trusted by 300+ Vietnamese startups and SMEs
One foundation for every customer interaction, so every order, visit and referral becomes a signal you can turn into revenue.
Who did what, when. The same foundation customer.io built on, sized for SMEs.
Loyalty, referral, win-back and VIP are configurations of one engine, not four products.
Margin, stock, seasonality and history, weighed before a single message goes out.
Capabilities

Every sale, visit and referral lands as an event

One profile per customer, across every channel

Segments that update themselves as behaviour changes

Programs that run the loop for you

Revenue attributed back to the program that earned it
AI Agent
It reads margin, stock and every customer's history, then decides who to reach, with what offer, and whether to send anything at all.
Meet your agent
How is win-back performing?
Return on incentive by touch
Day 0 – Nudge
Day 5 – Offer
Day 12 – Last look
Day 21 – Closed
Win-back on quiet VIPs is performing exceptionally. Day 5’s restock offer returns 3.1× the Day 0 nudge.
Programs
Points and tiers that make the next visit worth more than a discount.
Turn word of mouth into a channel you own and can measure.
Reach people the week they go quiet, with an offer that clears margin.
Find your top 5% while they are still climbing, and treat them like it.
Built for SMEs
POS, marketplaces, Zalo, your own checkout or a CSV. Orders land as events the same day.
See all data sources






Your staff keep using the POS they know.
Connect your POS or upload a CSV.
Win back quiet buyers. Every campaign shows what it earned.
Case studies

“We were one meeting away from doubling the Facebook budget. Instead we found 2,400 people who had bought twice and simply stopped.
Ngô Thu HàFounder, Bếp Nhà Hà · 3 stores
Read case study“Our customers were already recommending us in group chats. camthoi made it countable, and paid them back for it.
Lê Quốc DuyHead of Growth, Cooko Coffee
Read case study